On-Site Training Program
Every Office Administrator / PA a Manager - 1 day (Superior Performance Skills for PA's/Office Managers)
The role of the Office Administrator /PA has evolved into a role of more responsibility, capability to act and to manage the role of being an office manager. Use effective written and spoken communication to build rapport in order to manage upwards and downwards. Use written and spoken power communication techniques to achieve your goals and those of your management. This course provides the self-assessments and self-knowledge to build your confidence and effectiveness.
Details:
Commit to accept responsibility for effective and purposeful communication
Identify behavioural patterns and how to adapt to different behaviours
How to manage upwards and sideways, Use assertive /listening techniques to build teams, resolve conflict and make decisions, Manage and install processes for Superior Performance
Build inter-personal skills that reduce tension, stress and increase co-operation
To organize on-site or venue training, please contact Elaine 0780175536 or email ebylos@gmail.com
